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Chapman Volkswagen Scottsdale

Love the realtime information provided during service, including narrated videos of walk through and inspections, explaining what they're looking for and seeing, and pictures if issues are found, along with the ability to opt-in to optional recommended service on the fly. Also, very clean shop and comfortable waiting area. Great overall!

(Translated by Google) Excellent attention from everyone who works there 👌🏻I recommend them 100 (Original) Excelente atención de todos los q trabajan hay 👌🏻los recomiendo al 100

Very friendly dealership. Had a little trouble with my car after delivery and they were able to take care of it very quickly and with a smile. Definitely happy to have Chapman as my go-to dealership!

Wonderful staff. Inform you on every service that was done and any other service that was needed.

After months of looking for a car I can say I’ve had the best experience at this location, especially with Justin Spinks, he was professional and knowledgeable, and took his time to understand our needs. Great job.

Good customer service.

The few times I’ve been to this dealership they’ve given nothing but great customer service.

What a great experience today with Justin Spinks. He was so knowledgeable about the vehicle and answered all my questions. He was patient and transparent about everything. I would recommend him to everyone who wants to buy a VW. I will definitely be back. 😁😁😁

Dylan provided excellent customer service. He was very personable, responsive, and helpful. Every staff member I interacted with was friendly.

I just had to have my battery replaced, Dylan was my advisor. It was a smooth process, and everyone I interacted with had a smile on their face. Above and beyond customer service.

I’ve dealt with Chapman ford , but this is the first time with Chapman Volkswagen . It was such a good experience , I was greeted as u drove into service by my service tech . I explained what was needed and asked about time frames and what needed to be. He heard me and explained the process , I was walked into their service area and wait less than expected and issue was resolved . Definitely a great experience. Thank you Chapman !

Justin was very helpful and a pleasure to work with in helping my cousin buy her dream car. She left a very happy girl. Thank you!

Justin Spinks was amazing! 10/10! Helped me purchase my dream car with ease and was so helpful during every step of the process! Justin is your guy when it comes to buying your car!

Always friendly and helpful staff. Nice waiting area . And making sure I had a loaner car was top notch

We were helped by Ty who went above and beyond...will request him next time.

Thank you Justin and everyone involved. I needed a used vehicle. I gave Justin my parameters and he found me one. There was no pressure or upselling. He found one and worked hard to make it happen!

From start to finish the experience was top notch. I was impressed.

I’ve only had my atlas for about almost a year and I’ve had to bring it in a few times for minor things and Alex is the absolute best! Couldn’t recommend him and this dealership enough.

Absolutely wonderful customer service / service department. 10/10 would recommend.

Justin Spinks was fantastic! He was incredibly helpful, communicated well, and had a great sense of humor that eased my nerves during the car-buying process. I highly recommend him to anyone looking for a new ride that exceeds all expectations. 10/10!

Chapman Volkswagen Scottsdale is the only dealer I trust to service my Tiguan. I can always rely on Ty Parsons to provide honest and accurate recommendations to keep my family vehicle safe and reliable. Thanks to the entire service team for always going above and beyond.

Justin c spinks is great. You gotta get him to take you through the buying process. So so great! Great cars. Great people.

Awesome car buying experience, Nettie Davenport and Brian in fiancee were able to get me into the vehicle I wanted for a price I was comfortable with. I'm super happy with the service I received and the Taos is the prefect vehicle for me! Thanks to the Chapman crew for all your help! I look forward to working with you guys in the future. 🙂

Everyone at Champan VW were amazing! The best I've seen anywhere. The topping was the technician's short video of what he did on the multi-point inspection...very good if you were layman to watch. Great Job!!! I'm happy I choose a new vehicle for both of my daughters as the both love their cars, with no hassle salesman. Shoutout to Greg Nelson and staff who helped with the purchases.

Just bought a truck from them; best dealership experience I’ve had so far. Worked with Lauren and she was amazing; came by next week and still had the truck I have been looking for months. Desk manager Chad was super diligent and explained it all with patience. Finance manager was also super nice and not pushy, ended up getting the warranty as it wasn’t over priced at all. Would highly recommend this dealer. Was in and out with my new car with a couple of hours.